For anything important that you need to know. When we update or release a new feature, you'll hear about it here.

Help me, help you

For all users of Whether you're old or new, beginner or expert, Help me, help you is a safe place to ask for help on anything

Technical help

For the more technical user. Want to talk XPaths, RegEx, and APIs? Technical help is the right place for you.

I think I found a bug

If you think something might be broken. If you think you've found a problem, post it here. We definitely don't want to have any bugs in the product, so will be monitoring this category regularly.


For feedback good and bad. Think we've done something really cool? Maybe something is bothering you? Let us know about it.

Desktop App

For long time Importers who want help with the old tool. If you don't know what the desktop app is/you joined after April 2nd 2016, look away now!