Missing extractor from API extractors list


#1

Hi, I am using the following endpoint:

https://store.import.io/store/extractor/_search?_apikey={api_key}

but unfortunately I’m missing one of the extractors in my account.
I have tested as well by changing all of the names of each extractor and all changed successfully and appeared on the list, except one.
Also, how can I contact the support team?
Thanks


#2

Hi @Liangfang_Xie ,

Are you saying that the Extractor is in your dashboard, but not at that endpoint?

How many Extractors do you have?

Thanks

Alex


#3

Yes, I currently have 12 extractors.
I now tried to make a duplicate of one of them and reload the API again and that seemed to work, but there is still one missing.